User Research
Speaking to customers every week via surveys, interviews or the helpdesk is priceless.
UX Design
Simple customer journeys. Solving the right problem rather than adding features.
Fail Fast
Quick iteration through user testing is key to success. New data brings new insights.
Prioritisation
Removing features & clutter from roadmaps helps focus on important value-adds.
Analytical Focus
Constantly running SQL queries & analytics for new insights on existing users.
Growth Hacks
Segmenting user profiles & continuous experimentation to boost conversion & value.
Technical
Retaining a keen eye on how things get done & why. Creating PRs & commits.
Jira Juggler
Raising & prioritising tickets for developers, removing ambiguity from releases.
Tests Like The Best
Makes time to test all new features on device(s) pre-release. A part of QA.
Localisation
Experienced at optimising app content to reach a global audience.
Customer Acquisition
Optimising onboarding & marketing to provide a clear journey for customers to their perfect product.
Blue-Ocean Thinking
Finding creative new opportunities. Vast, profitable & untapped ideas. No longer competing on price.
Project Delivery
Experienced in delivery, inc. interviewing & hiring new developers, designers & colleagues.
Negotiation Skills
Whether with third party vendors or internal stakeholders. Developing win-wins where all parties are happy.
